Are you looking for information on the company Hangzhou Nonwoven Supply Limited located in China who sells Needle Punched Nonwoven? If so, read below to read one buyer’s experience with this company.
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Hangzhou Nonwoven Supply Limited | Hangzhou Source Nonwoven Co Ltd
No.118, Donggang Road, Linping, Yuhang, Hangzhou, 311100, China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Needle Punched Nonwoven
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
South East Asia
Type of Complaint(s):
Missed Lead Times, Lack of Labor, Contract Violations
Stage of relationship with the supplier at the time of the incident:
We are medical disposable manufacturer, and recently we had ordered 1 tonne of needle punched nonwoven material from Hangzhou Nonwoven Supply Limited.
The sales person that I currently communicating is Mr Jason. The order has been placed after we tested the sample. Then, we had requested Mr.Jason to wrap the finish goods with PE film to avoid major damage during the shipment as the nonwoven that we had ordered was 30mm width in size and easily damaged if not being properly wrapped.
But Mr. Jason claimed that the packing only can be done with normal plastic wrap as attached . Before the shipment, we had requested Mr Jason to send the picture of the goods, and we had found the rolls were already deformed, even in their factory.
Without any option, we had paid the balance, and request them to ship out the material. We had received the raw material after 2 weeks, and we really disappointed because almost half of the total rolls were damaged upon arrival. Yellow stain mark also was found on the material and we totally cannot use the affected rolls. Refer to pictures attached below.
We try to contact Mr. Jason regarding this issue, but he requests us to talk with his manager Mr.ping/wing. Mr ping come to conclusion and agree that their Quality control was the first issue that being pointed out and they regret that the goods was not follow as per standard and passed out quality measures..
Then to make up the loss, they refuse to refund full amount.but they agree to refund in terms.that is ~USD900 in monthly terms for 9 years.(USD100/Month).But we feel its not that practical and we reject the refund method. Now we have to spend another USD200 for dispose the reject the material and we lost almost USD1200 .
Kindly avoid purchasing with Hangzhou Nonwoven Supply Limited and their sister companies.
company names and address involved in this trading are:
1. HANGZHOU NONWOVEN SUPPLY LIMITED
Add: No.118, Donggang Road, Linping, Yuhang, Hangzhou, China.
T:+(86) 15957253759 F:0086-571-86357078
2. Hangzhou Source Nonwoven Co.,Ltd
Address:#5306, No. 518 Xingqi Road,Yuhang, Hangzhou,China
3. (Shipper detail in BL)
GUANGZHOU FU DE LU TRADING CO.,LTD
ROOM 199,JICHANGLU 111,BAIYUN DISTRICT,
GUANGZHOU GUANGDONG CHINA.
1. All nonwoven raw material that comes with smaller width, please palatalize to avoid unnecessary damage to it.
2. request for immediate refund if you find countable rejects.Please don’t agree to ‘next order refund’ term.discuss about this term before you place order.
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