Kanna Connection

Looking for information on Kanna Connection who is based in Guangxi China that sells Backpack. If you’re looking for information on this company, then read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.

You will also find at the bottom of this page, helpful links to find more information about this company here on SupplierBlacklist.com as well as across the web using Google.

Buyer’s Nationality:
Russia

Seller:
Kanna Connection

Seller Website:
www.kannaconnection.ca

Seller Address:
No.55 Chengdong, East Longxu, WuZhouShi Guangxi, 543000, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Backpack

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Eastern Europe

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I purchased a backpack via site kannaconnection.ca This site was mascarading as a canadian one. So I was sure that I was buying a genuine item. But when my card was charged, I saw that the currency was Chinese. First four days there was no reply from the seller.

On day five he or she sent me the tracking number and in a week I recieved the parcel. But when I opened the package my fears became true. Instead of the backpack I’ve paid for 75 euros (including the delivery fee), I received a small pink bag of lowest quality. There was the price stated on the parcel – 30 USD.
So I immediately sent the item back and on top of 75 euro I had paid, I paid 9 euro more for the returning shipment. After that I contacted the seller via email, sent him the photos, the tracking number and the postal bills, asking for the refund.

After several days I received the answer: the seller admitted his mistake and suggested me to keep that bag or try to resell it and he would make the refund of 15 euro!

That solution did not work for me in the least.
We’re exchanging letters from August 17, but the seller refuses to refund the full sum of my money.

User Recommendations:
Do not buy from Chinese companies directly. It’s better to use trade platforms like aliexpress and others. At least you’ll have some leverage.

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Need More Info on Kanna Connection?

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