Are you looking for information on the company Wivitouch Technology Co Ltd located in Guangdong China who sells Displays for Advertising? If so, read below to read one buyer’s experience with this company.
Also you will find related search links to explore more about Wivitouch Technology Co Ltd on Supplier Blacklist and across the web.
Wivitouch Technology Co Ltd
Buyer’s Nationality:
Spain
Seller:
Wivitouch Technology Co Ltd
Seller Website:
www.wivitouch.com
Seller Address:
6th Fl, 2nd Elevator, Yinhuazhi Industrial Park, Shiwei, Jiangshi, Gongming Town, Guangming District, Shenzhen, Guangdong, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Displays for Advertising
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Eastern Europe
Type of Complaint(s):
Missed Lead Times, Lack of Labor, Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
We have ordered 2 samples of advertising displays and giving instructions.
They agreed that they could perform the job.
45 days time of delivery
7 months later, order has not been finished, they are keeping all the money paid and they want to pay 10% back.
They are very tricky and look professional, but they are not be very careful now yet they keep the money and do not delivery
User Recommendations:
Do not paid upfront even if they give you better prices.
Do not trust this company.
Next Steps, Take Action
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DHL-Lable.pdf
1) First of all, this blacklist is our customer’s complaint before accepting our compensation. After receiving the unsatisfactory feedback from the customer, we negotiated with the customer, and finally the customer agreed that we would send him 6 pieces of 80inch 4K Nano touch film of the same value as compensation to him.
2) Because this product is a customized product, after many times of sample proofing and testing, the product effect is still unsatisfactory, and the refraction angle of the mirror has never been realized. In the end, it led to the failure of the product, and we are also very sorry, so we also gave the customer a compensation plan that the customer can accept and agree with.
Two of the projectors are also the supplier and model specified by the customer, and the value is more than 4,000 US dollars. These 2 projectors are also still in our company and are of no use to us. But we still give customers the same value of compensation plan, we are sincere and try our best to give the best solution to each customer.
3) We are Alibaba’s 11-year trusted supplier and SKA brand supplier, and we also have corresponding factory inspection reports and product quality certificates. We also have many customers who have cooperated with us for more than 10 years. Please trust us and give us a chance to cooperate with you in the future.