Shenzhen Johenten Technology Co Ltd

Are you performing due diligence on Shenzhen Johenten Technology Co Ltd from Guangdong China who sells Flash Drive? If so, read on below to read one buyers experience when trying to buy Flash Drive.

You will also find some links to help you find more related information about Shenzhen Johenten Technology Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of Flash Drive reported here on SBL.

Buyer’s Nationality:
Malaysia

Seller:
Shenzhen Johenten Technology Co Ltd

Seller Website:
https://johenten.en.alibaba.com/

Seller Address:
39 Building, Fuhua Xin Cun Industrial Park, Futian District, Shenzhen, Guangdong, 51800, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
USB 2.0 Flash Drive

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
South East Asia

Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Placed RFQ on 22/05/18 on Alibaba and contacted Shenzhen Johenten Tech (supplier) representative (Linda) and placed an Trade Assurance Order for 5000 pcs leather USB 2.0 4GB flash drive on 20/06/18 with supplier but cancelled as no assurance can finish on time as my client moved the required date 2 weeks forward and so chose to deal directly (thought more flexible for partial shipment).

Initially, the offer for the RFQ from Linda is “Toshiba or Sandisk chipst, full capacity, high quality, high speed” and just before initiate the Trade Assurance Order, reconfirmed by Linda that the product use Toshiba Chip and will pass H2TEST.

After paid 95% on 03/07/18 to start the production, Linda informed me on 04/07/18 that the flash drive is not good for pre-loading about 500-1GB data and offer to top up more money for better capacity. Having committed already 100% I panic and agreed to top up for a genuine 4GB capacity flash drive.

A week before the delivery date, I engaged a 3rd Party Inspection service on 06/07/18 to QC the product at Pre-Shipment-Inspection. However, the supplier contacted the Inspection company and delayed the inspection due to delay in completing production until such time I need to cancel the inspection and go ahead with the shipment.

In the end, the product was shipped out from Shenzhen on 10/07/18 via HK and received the shipment on 13/07/18. On receiving the shipment, I tested the USB flash drive immediately and found to be 100% not passed H2TEST. 100% of the product I received is just a 512MB flash drive (memory chip from Leahkinn, SKHynix, NcSip, Kingston, Samsung) formatted into a 4GB drive, meaning it’s faked capacity flash drive.

User Recommendations:
1) Do not source from overseas if delivery date is too short (require at least 2-3 months for sourcing new product)
2) Trade using Trade Assurance in Alibaba.
3) Include as much specifications in your QC Contract and Proforma Invoice (for later dispute)
4) Do not ever leave Trade Assurance contract even if sweet talk by supplier for better deal
5) Ask first after RFQ do the supplier charge Alibaba Fees (not allowed, this is their Alibaba member fees), if they charge, do not continue to trade
6) Clarify every single terms with supplier as they may interpret (intentionally or not) a terms or word differently

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