You May

Are you looking for information on the company You May located in United States who sells Hair? If so, read below to read one buyer’s experience with this company.

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Buyer’s Nationality:
United States

Seller:
You May

Seller Website:
AliExpress.com/store/738450

Seller Address:
420 W Mendocino St, Altadena, CA, 91001, United States

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Hair

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
Scams & Other Unethical Activities

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
This was 3rd purchase from You May seller, Jessie Wang. My order on 5/26/2018 was for 2 wigs, On 6-3-18 the seller contacted to me to confirm& verify the purchase, had changes seller requested I extend processing would need 7-10 additional business days to make changes; in the meantime, the order was processed the seller assured me if not satisfied I could return to them or their US colleague. I was not pleased and informed the seller and was provided the China address which I discovered would be more to return than the item and I reminded seller her assurance the return could be made with the colleague in U.S.; she provided information and required tracking #. On 7-2-18 I provided the tracking # and a copy of it being sent and confirmed it was delivered on 7-6-18.

The seller claims waiting for a reply from colleagues now almost 2weeks. On 7-15-18 I contacted customer service with my problem and was assured vendor would be notified to contact me to discuss a resolution. When I heard from Jessie on 7-20-18 advised me had to talk w/manager for a decision, 7-23-18 Jessie asked if I wanted to change order & pay difference or refund by Paypal, even tho I paid w/credit card. I provided PayPal info and haven’t heard anything nor rec’d the refund. YOU MAY HAS MY MONEY AND THE HAIR!!!!!

I rec’d pkg on 6-7-18 was not satisfied as item didn’t resemble one on site. I requested return info she provided the address in China even tho I was told I would be able to change w/affiliate in US.

User Recommendations:
I was willing to pay the difference on the purchase but with all that I have gone thru with You May and Jessie Wang, I’m skeptical of doing business with another vendor. Don’t get BLINDSIDED with their personal one/one selling technique as this is how they take advantage and run the SCAM!!!

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