Are you looking for information on the company You May located in United States who sells Hair? If so, read below to read one buyer’s experience with this company.
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420 W Mendocino St, Altadena, CA, 91001, United States
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
This was 3rd purchase from You May seller, Jessie Wang. My order on 5/26/2018 was for 2 wigs, On 6-3-18 the seller contacted to me to confirm& verify the purchase, had changes seller requested I extend processing would need 7-10 additional business days to make changes; in the meantime, the order was processed the seller assured me if not satisfied I could return to them or their US colleague. I was not pleased and informed the seller and was provided the China address which I discovered would be more to return than the item and I reminded seller her assurance the return could be made with the colleague in U.S.; she provided information and required tracking #. On 7-2-18 I provided the tracking # and a copy of it being sent and confirmed it was delivered on 7-6-18.
The seller claims waiting for a reply from colleagues now almost 2weeks. On 7-15-18 I contacted customer service with my problem and was assured vendor would be notified to contact me to discuss a resolution. When I heard from Jessie on 7-20-18 advised me had to talk w/manager for a decision, 7-23-18 Jessie asked if I wanted to change order & pay difference or refund by Paypal, even tho I paid w/credit card. I provided PayPal info and haven’t heard anything nor rec’d the refund. YOU MAY HAS MY MONEY AND THE HAIR!!!!!
I rec’d pkg on 6-7-18 was not satisfied as item didn’t resemble one on site. I requested return info she provided the address in China even tho I was told I would be able to change w/affiliate in US.
I was willing to pay the difference on the purchase but with all that I have gone thru with You May and Jessie Wang, I’m skeptical of doing business with another vendor. Don’t get BLINDSIDED with their personal one/one selling technique as this is how they take advantage and run the SCAM!!!
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