Are you performing due diligence on Kinsheng Quanzhou Co Ltd from Fujian China who sells Mugs, Bowls and Small Items in Ceramic? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
You will also find some links to help you find more related information about Kinsheng Quanzhou Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of Mugs, Bowls and Small Items in Ceramic reported here on SBL.
Buyer’s Nationality:
France
Seller:
Kinsheng Quanzhou Co Ltd
Seller Website:
http://www.kinsheng.com
Seller Address:
Room 807, 8/F, Guanhu Building,East Huxin Road, Quanzhou, Fujian, 362000, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Mugs, Bowls, and Small Items in Ceramic
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
Lack of Labor
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I placed 3 orders to this company. QC was okay but several weeks after we received the goods they began to crack. During Jinhan fair in Guangzhou I talked with them and they recognized that they had problems with the mud and varnish they used. They were okay to refund part of the first order (USD 5000) but not the 2 last orders (USD 40 0000.00). I sold these goods to a wholesaler but they saw the problem several months after they received mugs, bowls and other small ceramic items. The warehouse is very safe with cool temperatures all the year round. So, the factory is saying that we waited too long time before telling them the problem.
They even wrote me that they do not know the temperatures we could use the mugs or bowls they produce. To know if you can use them for cold or hot drinks it must be tested before!
User Recommendations:
Quality level of this company is good. Quality is not stable in time.
So, do not work with them.
Ask to companies a letter signed and chopped confirming how long in time the goods could be used.
User Submitted Image 1:
User Submitted Image 2:
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