Looking for information while you are you performing due diligence on Shanghai Tongjie Image Production Co Ltd from China who sells Foam Boards? If you’re looking for information on this company then read the below experience of one buyer who ended up having problems with this company.
You will also find some links to help you find more related information about Shanghai Tongjie Image Production Co Ltd on Supplier Blacklist and on Google as well as other bad suppliers of Foam Boards reported here on SBL.
Shanghai Tongjie Image Production Co Ltd
Buyer’s Nationality:
Slovakia
Seller:
Shanghai Tongjie Image Production Co Ltd
Seller Website:
http://www.shtongjie.com/en/
Seller Address:
No. 1650, Laifang Rd, Jiuting Town, Songjiang District, Shanghai 201615, China, Shanghai, Fujian Province, 201615, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Foam Boards
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
Contract Violations
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
We ordered wall arrow signs from this supplier. According to the agreed conditions, written bilingual contract and sample, there were two kinds of arrows – left and right. However, the delivered arrows where all right sided.
After the supplier refused to send correct signs, we suggested a compromise solution – to provide us with stickers to cover the mistake. However, even with this solution the supplier required us to pay “half price” of the stickers (which was actually 100%) of their market value. Even during the sticker production, there were multiple issues and misunderstanding requiring continued checks and corrections. Moreover, despite our requirements, the supplier didn’t bother labeling the boxes (as there were 8 kinds of stickers) after packing so all the goods had to be repacked at our premises.
Overall, this supplier pays very little attention to your requirements and detail. The communication is troublesome and mistakes are made constantly. Moreover, the solution of the problems and mistakes on the side of the supplier would cost you extra effort and money.
Very disappointing experience.
User Recommendations:
No matter how small your order, make sure the QC is conducted with all the orders.
User Submitted Image 1:
User Submitted Image 2:
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