Are you researching possibly doing business with Qingdao SOSN Machinery Co Ltd from Shandong China who sells Hydraulic Pressing? If so, you may want to read the below review of the experience of one buyer and their recommendation to consider when dealing with this company.
You can also find more searching options to learn more about Qingdao SOSN Machinery Co Ltd on Supplier Blacklist and across the web.
Qingdao SOSN Machinery Co Ltd
Buyer’s Nationality:
Germany
Seller:
Qingdao SOSN Machinery Co Ltd
Seller Website:
http://www.sosnmachinery.com/
Seller Address:
Xiaowang Jiazhuang, Yanghe Town, Jiaozhou, Shandong, 266425, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Hydraulic Pressing Machine
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
Compromised Intellectual Property
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I used Alibaba to find a factory to manufacture my company’s newly developed machine. I visited the supplier SOSN and I sent my construction details. SOSN then uploaded photos of the machine and photos of myself with the machine to Alibaba to sell the machine directly to my clients.
My company has developed a hydraulic skateboard press, that can press almost all sizes of skateboard and longboard decks faster, more comfortably and without heating. Month of research was spent on designing the machine according to the German machinery safety requirements. However the research costs were ok, considering our new position as the only supplier of affordable, fast running skateboard presses according to EU safety standards.
I found Qingdao SOSN Machinery Co Ltd on Alibaba when looking for similar hydraulic presses. On Alibaba this factory offered hydraulic door presses, so I believed they could become my supplier for the newly developed skateboard press.
Through Alibaba I met Tracy (sosn1@sosnmachinery.com). Tracy seemed trustworthy so I sent her a rough overview of my machinery requirements.
The offered price was acceptable and after agreeing on having SOSN as our new machinery supplier, I sent Tracy a summary on all machinery details. A work my company has spent months on.
After my payment I had difficulties reaching Tracy. Months went by and I received many excuses, such as “I was on a trade show”, “I was on holidays”…. I thought the payment was lost.
None the less, after some month the machine was finished. I visited the factory to check on the machine. In their works I did not see any other hydraulic presses being made, also all questions had to be redirected to an engineer that was not “in house”. I guess the machine was traded.
During my audit Tracy made photos of me checking the machine.
SOSN Machinery then uploaded the machine to Alibaba. SOSN even added photos of me checking the machine, so that customer’s can see it really is my company’s hydraulic press. They also advertise with our newly researched construction requirements “The whole structure is designed and manufactured based on advanced international experience and new technological requirements.”
Only after two years I found out about it. A client told me, that he would buy my machine directly from SOSN – because that’s cheaper.
I contacted SOSN and asked them to delete the photos and to not offer my machine to other clients. I also reminded them that my construction details are my company’s intellectual property.
Tracy did not delete the photos from Alibaba and she is still advertising with photos of myself to sell my company’s machine.
The damage to my company is high. Months of research have been stolen and my company’s machine is presented on the same webpage (Alibaba) which I used to find the “factory”.
User Recommendations:
Don’t work with SOSN Machinery Co Ltd.
Be aware of bad suppliers on Alibaba.
Next Steps, Take Action
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I, Niklas from German- Machinery, have resolved the matter with SUPPLIER NAME, and no longer consider the supplier a bad supplier for the FOLLOWING REASONS:”
1. they not make machines with our construction details,
2. the pictures and photos with my pictures on alibaba already deleted.
3. we can still have good contact with them.
SOSN is a trusted company for your cooperation.