Have you heard about Bisenx Industrial Co located in Ningbo China who are selling LED Fidget Spinners? If you are possibly doing business with this company be aware of reports of compromised intellectual property. If you recently visiting their website and planning to buy product from them, you may read below for more details about customer’s encounter with this company in China.
Bisenx Industrial Co
Buyer’s Nationality:
China
Seller:
Bisenx Industrial Co
Seller Website:
www.bisenx.com
Seller Address:
Room 1406 No. 688 Century Avenue, Ningbo, 315040, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
LED Fidget Spinners
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
Other
Type of Complaint(s):
compromised intellectual property
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
I purchased 1000 LED Fidget Spinners and paid in full up front. The product arrived promptly and upon inspection I noticed that some of the LED light were “blinking” . When I opened more and more of the it was very apparent that majority had non functioning LED lights. I contacted Chris immediately and he assured me that this was very unusual and I must be wrong. I sent him photos of the non working products and hes was initially going to send me 1000 LED light units at no cost, which I was satisfied with. He has not sent any replacement LED ans will not answer any emails. I am very dissapointed as I have approx 960 faulty items that I can not resell.
User Recommendations:
Never buy again
Next Steps, Take Action
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