SUPPLIER BLACKLIST

Ljd Electronics

Ljd Electronics

Are you interested in buying a GPS Car Stereo from Ljd Electronics company located in Guangdong China? If so, be careful of contract violations. You may double check such as doing some due diligence to identify company’s eligibility or read below to witness one of the customers encounter when dealing with this company in China.

Ljd Electronics

Buyer’s Nationality:
United Kingdom

Seller:
Ljd Electronics

Seller Website:
Aliexpress

Seller Address:
3F Block6, Huang Tian Industrial Zone, Huang Tian, Xixiang, Baoan District, Shenzhen, Guangdong, 518128, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
GPS Car Stereo

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
missed lead times, contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The unit became faulty within six months after returning the unit and advising the tracking number the package got sent back to me. I returned it again and when it arrived the charged me for the parts and return postage. They promised to send me a video of the unit working but did not so after opening the package and installing it had the very same problem. The have asked for videos, photos and full details of the problem on both occasions but now refuse to reply and I have been complaining since April until October. Even the Aliexpress Website refuse to help stating they have no powers to intervene. I am without a working unit and $650 out of pocket. The Aliexpress customer service have also let me astray promising a refund but never follow it up

User Recommendations:
Never deal with China direct ever again and certainly not Ljd Electronics or Aliexpress


Next Steps, Take Action

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