Are you looking to do business with Fast Card Tech company based in Futian District China who are selling smartphones? If you have happened to look for a supplier or factory from China be careful of scams. You may read below to learn about one customers encounter when dealing with this company in China.
Fast Card Tech
Buyer’s Nationality:
Portugal
Seller:
Fast Card Tech
Seller Website:
www.fastcardtech.com
Seller Address:
Sun Gang West Road, Room 2010 3004 Yinhua Building, Shenzhen, Futian District, 518000, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Smartphone
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Eastern Europe
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Order #3-5
User Experience:
I bought FASTCARDTECH a LG G3 smartphone (ref: SN2016021314266) in February of 2106. This smartphone came with problems so I asked for its replacement.
Only after much insistence they changed the device (had to send the defective one to China) in November of 2016 !!!
But they sent a model produced for the US market and it did not work well on my country’s networks. I complained again, demanding its replacement.
They answered me only in July 2017 asking me to send the device that I had in my possession to exchange. I sent the LG G3 D851 right away!
Since then, they have not made the switch and have stopped responding to my emails so I’m out of money and out of my smartphone.
Almost two years have passed since I acquired the LG G3 from FASTCARDTECH and I have nothing more than the dishonest behavior of this company – FASTCARDTECH.
So I am requesting the return of the device (LG G3 D855) as combined with FASTCARDTECH or the refund of the money spent on your purchase in 2016 (USD 201.47).
User Recommendations:
Not trusting FASTCARDTECH, apparently is not a suitable company.
Next Steps, Take Action
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