Have you availed Freight Forwarding Services from the company Long Sail International Logistics Co Ltd based in China? If you are having negotiation and experiencing poor customer service. You may check supplier blacklist website first to witness list of companies who engage in unethical activities. Read below one of the buyers encounter with this company in China.
Long Sail International Logistics Co Ltd
Buyer’s Nationality:
United States
Seller:
Long Sail International Logistics Co Ltd
Seller Website:
http://www.longsailing.net/en/index.html
Seller Address:
3/F Wenhua Building West. Shennan East Rd., Shenzhen, Guandong, 518000, China
Initial contact with the supplier:
Trade Show
Type of product(s) being purchased:
Freight Forwarding Services
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
missed lead times, compromised intellectual property, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Order #6-10
User Experience:
Long Sail International promised to make a shipment and NOT hold it based on previous arrangements but reversed the decision and held goods as random to extort additional money from me, the customer.
User Recommendations:
The only advice is to stay away from long sail and any of their companies (Chang Fan International Logistics)
Next Steps, Take Action
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Longsail ended up shipping the goods, although late but it arrived.