Have you been doing research about Carter and Holmes located in Lake Geneva United States who buys silk scarves and silk ties from China? If you are possibly doing business with this company be careful of scams and you may want to read one of the supplier’s experiences with this buyer from the United States.
Carter and Holmes
Buyer’s Nationality:
United States
Seller:
Carter and Holmes
Seller Website:
www.carterholmes.com
Seller Address:
N1510 Geneva Avenue, N1510 Geneva Avenue, WI, Lake Geneva, United States
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Silk Scarves and Silk Ties
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Order #2
User Experience:
I found Amy Rickel by LinkedIn. We are a silk supplier from Shanghai China，we make silk ties for Amy Rickel，she said she’s doing this business for many years and their company has more than one hundred years of history. But she is not so professional，she brings the artworks with very low resolutions, which we can not print. And she does not know much about silk scarves printing or ties making. She ordered 100pcs of ties from us and used PayPal to pay 50% deposit. When we sent them out，she said she does not like and refused to pay the balance. She threatens us to use our express fee to express，or she will raise a PayPal case of the deposit and we will get nothing from her!
Under her threat，we use our express fee to express the ties. At the end, she did not pay any balance nor express fee, but raised a PayPal case about the 50% deposit anyway! After we explained the situation to PayPal，they stopped the unreasonable case.
User Recommendations:
I do business with many Americans for many years，I know Americans most are reasonable and kind. But Amy Rickel seems to get angry very easily. In the emails, I can see she often uses low-level words and like a child. She is not professional at her work，just her relatives left the business for her，the company only have one person，it is her. So，she do whatever she want to do，also working with her is a risk. She uses PayPal threaten us and does not pay the balance and express fee，she is a big scam woman，she is a cheater. Although I email her many times and just reply with bad words. It is really a pity as an American in my heart like this.
What a joke! You made bad product. We asked to return ties at favtory’s expense and they refused. We have defected ties here and we’re yseless. We had to pay to reproduce with other factory.
You caused us to lose money.
We have been in this business for over 100 years and have NEVER dealt with a factory like yours.
Best of luck in future business.