Are you looking for more information on the company Xiamen Huanxin Machine Co Ltd located in Fujian China sells industrial knives? If so, read thoroughly below one of the buyer’s experiences with this company when buying industrial knives in China. If you are possibly doing business with this company, consider to buyer’s reviews and comments.

Buyer’s Nationality:
Russia

Seller:
Xiamen Huanxin Machine Co Ltd

Seller Website:
http://www.hxmachineknife.com/

Seller Address:
No. 7045, Anling Road, (Meihuaguandian), Fanghu, Huli Dist., Xiamen, Fujian, 361000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Industrial Knives

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Eastern Europe

Type of Complaint(s):
contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier when the incident occurred

User Experience:
Dear Sirs,

We have a bad experience of cooperation with Chinese supplier of industrial blades and knives Xiamen Huanxin Machine Co Ltd. We started cooperation with them at the end of September – at the beginning of October in 2015.

We did our best to cooperate with them and hoped to “bring up” a good supplier, but our hopes did not come true and all our efforts were in vain.

Not a single shipment went without a claim. This company does not accept its mistakes and is never ready to be responsible for the lack of quality.

Here are several of their constant problems:

For instance, if you order solid knives, they will for sure send you inlaid knives, but at price of solid knives.

They replace the tool steel with simple carbon steel.

They send the knives with tolerances +/-1mm. They can not do more precise products.

If you order teeth knives, they can just send you the piece of metal cut out by laser without any sharpening or grinding.

They never make a proper package for their goods, therefore, the goods are always damaged during the transportation. Their package can not ensure the safety of the goods.

They have not recovered our losses yet.

We do not recommend to work with this company. Please be careful while choosing the partners.

Best regards,

User Recommendations:
You’d better not work with Xiamen Huanxin Machine Co Ltd. Please be careful while choosing the partners.