Hebei Zheng Tie Trading Co Ltd

Hebei Zheng Tie Trading Supplier Blacklist

Have you heard about Hebei Zheng Tie Trading Co Ltd located in Hebei China who are selling aluminium foil? If you are looking for more information on this company then you may read first below the experience of one buyer who ended up having problems when buying aluminium foil with this company in Hebei China.

Hebei Zheng Tie Trading Co Ltd

Buyer’s Nationality:
India

Seller:
Hebei Zheng Tie Trading Co Ltd

Seller Website:
http://www.hbzhengtie.com

Seller Address:
No.88 Hongqi Street Qiaoxi District, Shijiazhuang, Hebei, 053600, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Aluminium Foil

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
India

Type of Complaint(s):
contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Hello All,

We had ordered Aluminium foil from Hebei Zheng Tie Trading Co Ltd

We had done the payment using the United Bank of India, Market Yard Branch through the Pune Branch.

The Details of the payments done are as belows,

Advance Payment is done on 12 Sept 2016 against the Performa Invoice No ZT201609 dated 09 Sept 2016.

After this, we received the update from the company that the goods are ready to be shipped on 25 Sept 2016. We have received the commercial invoice, Packing list etc.

We received the soft Copy of the B/L and requested to make the payment based on the commercial invoice. The remaining payment was transferred from my account on 30 Sept 2016 and received by the shipper.
They then sent the Hard copy of the documents using the ARAMEX courier AIRWAY Bill number 30689135466.

The goods were supposed to reach India by 23 to 25 Oct 2016 or so but when we checked the Container portal we found a mismatch in the goods description, weights, and Boxes for the provided B/L.

Then we approached the shipper for the same asking about the issue. They checked with the Chinese Shipping company and updated us that goods were not picked by the shipping company and misplaced in China. They requested us to provide them some time to reproduce the goods with the assurance they will be shipped by mid of Nov 2016.

After Multiple follow up and no proper update we requested the company for the refund of the amount in Nov 2016 but after multiple follow up we have not received any proper response.

We also have submitted the refund request letters duly signed and sent to the shipper.

User Recommendations:
I would suggest visiting the premises of Hebei Zheng Tie Trading Co Ltd before we place the order.

 

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