Foshan Decoroom Houseware Co Ltd

Are you looking for information on the company Foshan Decoroom Houseware Co Ltd in Guangdong China who sells 2 pack lacquer joinery? Refer below to read one buyer’s experience with this company.

Foshan Decoroom Houseware Co Ltd

Buyer’s Nationality:
Australia

Seller:
Foshan Decoroom Houseware Co Ltd

Seller Website:
www.dcrkitchen.com

Seller Address:
No.25, Chaoguang Road, Gaoli Industrial Park, Ronggui Town, Shunde District, Foshan, Guangdong, 528300, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
2 pack lacquer joinery

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
missed lead times, compromised intellectual property, lack of labor, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Fake joinery with obvious joined line, missing parts, missing panels, incorrect drawer panel dimensions, poor workmanship joinery products. I was badly hurt and suffered from great loss from this dealing.

Decoroom has no environmental compliance certificate, no QC, poor service for clients with shabby and disgusting factory environment

User Recommendations:
Never buy Chinese joinery product. Australian joinery is more reliable.

 

12 comments on “Foshan Decoroom Houseware Co Ltd

  1. Dear admin from SBL,

    Hello administrator of this website

    Please in the name of God kindly remove the supplier Foshan Decoroom Kitchen and Bath Co Ltd As I have declared all facts on this forum, but until now, the post has not been deleted yet. Could you please kindly help to delete the post on this forum?

    This is a big mistake. Please kindly act fast and have this deleted and removed from the website.

    Regards
    Moham

    1. Moham,
      thanks for your additional comments.

      1. earlier requests to remove the listing were red flagged by the software because the email address that made the original listing is different from the email address used to post the comments below requesting the original listing be removed.

      2. recent requests appear to be using the original author’s email, this adds credibility to the request to delist. but because of the above mentioned red flag, if you could provide exact details of how the buyer and seller came to terms and resolved the quality issues it would be appreciated by the administrators and readers alike.

      1. Dear admin from SBL,

        Hello administrator of this website

        Please note that this E-mail address and account is original listing source.

        I have uploaded the fixed benchtop and the whole product photo to the attachment. Please check it.

        After the seller read this post, they agreed to compensate us a complete new benchtop and other missing parts for the joinery total free-of-charge. Now we both sides have settled all arguments and we have agreed to delist this supplier from this forum.

        Could you now please kindly act fast and have this supplier and post deleted and removed from the website? Thanks for your help

        Sincerely
        Moham

        1. Thanks for your clarifications. notes forwarded to website admin. they are volunteers but they check in a few times per month, so give them some time. also, keep in mind that when you made the listing you accepted the terms, which include the policy that listings are not removable. but let’s see what the admin team can do.

          thanks again

  2. Dear admin from SBL,

    Hello administrator of this website

    Please in the name of God kindly remove the supplier Foshan Decoroom Houseware Co Ltd. As I have declared all facts on this forum, but until now, the post has not been deleted yet. Could you please kindly help to delete the post on this forum?

    This is a big mistake. Please kindly act fast and have this deleted and removed from the website.

    Regards
    Songo

    1. Thank you for your comments. Please note that your comments were red flagged by the software because the email address that made the original listing is different from the email address used to post the comments below requesting the original listing be removed.

      1. Dear admin from SBL,

        Hello administrator of this website

        Please in the name of God kindly remove the supplier Foshan Decoroom Kitchen and Bath Co Ltd As I have declared all facts on this forum, but until now, the post has not been deleted yet. Could you please kindly help to delete the post on this forum?

        This is a big mistake. Please kindly act fast and have this deleted and removed from the website.

        Regards
        Moham

  3. I have resolved the matter with Foshan Decoroom Houseware Co Ltd, and no longer consider the supplier a bad supplier for the FOLLOWING REASONS:

    1. We no longer considerFoshan Decoroom Houseware Co Ltd as a bad supplier, because the supplier is a good supplier that worked with us to correct the situation. Please help restore their online reputation.

    2. The supplier Foshan Decoroom Houseware Co Ltd is kind, conscientious and responsible. Please remove the supplier from supplier blacklist.

    Please Supplier Blacklist forum staff or volunteer delete the post as soon as possible.

    1. Clarification Statement

      Seeing that the messages and comments that I published on Supplier Blacklist forum in June 2017 and E-mail have caused reputation damage for Foshan Decoroom Houseware Co Ltd, now I make a clarification for all negative rumors concerning Foshan Decoroom Houseware Co Ltd in person:

      1.The messages and comments that I published on Supplier Blacklist forum in June 2017 are all inveracious and fictitious.

      2.This company possesses sound management system, environmental complicate compliance, Quality Check (QC), qualified production equipments. This company has abundant operational experience and their joinery products conform to exporting standard.

      3.This company is a reliable and trustworthy supplier who is based on business philosophy as “credibility and integrity oriented, quality foremost and service centric”.

      Meanwhile, I and leaders from Foshan Decoroom Houseware Co Ltd put forward a solemn statement hereby, we hope related company and persons can stop publicizing, propagating and publishing all relevant inveracious contents, otherwise, the company reserves the rights to investigate all legal responsibilities of the relevant persons or parties.

      Full attention for all sectors of society will be highly appreciated.

      This is hereby declared so as to ensure a correct understanding of the matter. 

      Songo
      Respectfully Yours
      28th June,2018

  4. I have resolved the matter with Foshan Decoroom Houseware Co Ltd, and no longer consider the supplier a bad supplier for the FOLLOWING REASONS:

    1. We no longer consider Foshan Decoroom Houseware Co Ltd as a bad supplier, because the supplier is a good supplier that worked with us to correct the situation. Please help restore their online reputation.

    2. The supplier Foshan Decoroom Houseware Co Ltd is kind, conscientious and responsible. Please remove the supplier from supplier blacklist.

  5. I have resolved the matter with Foshan Decoroom Houseware Co Ltd, and no longer consider the supplier a bad supplier for the FOLLOWING REASONS:

    1. The supplier has compensated us for all the loss.

    2. The supplier has removed and fixed all the error for our products。

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