Yiwu Honghao Import and Export Co Ltd

Need more information about Yiwu Honghao Import and Export Co Ltd from Zhejiang China who sells pearls? Refer below to read one buyer’s experience with this company.

Buyer’s Nationality:
United Kingdom

Seller:
Yiwu Honghao Import and Export Co Ltd

Seller Website:
http://www.honghaolee.com  | http://www.lxgjewelry.com | honghaolee.en.alibaba.com

Seller Address:
Chouchen Road, Zhejiang, 086, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Pearls

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
We placed an order on 15 May 2017 for the pearls in oysters.

We wanted to make sure so we gave the supplier our address to ship samples. We offered to pay for samples but the charges being just for 2 pieces, they did not charge and said its free. We paid for the courier charge so that we wanted to build this relation and not get everything for free. After we received the samples (more than 2 weeks of pushing), they were perfect and “real pearls”.

So we placed the order for 1200 oysters (1200 oysters x USD2.90/pc = USD3480) containing real round pearls in 8.0mm size in assorted colors. The staff with whom we communicated was Mr. Qin. First, he was nice and prepared all paperwork and we paid off the deposit 25% (USD87000).

We were supposed to get the goods in two weeks. But it took them more than 30 days. Suddenly Mr. Qin was not to be found then his staff Ms. Sunny Lee was in touch with us. She could give us all the excuses in the world that one can think of for the delay. Finally, after the goods were arranged, she asked for balance amount. We were bit skeptical and asked her to send pictures as a good will. All looked fine. As trust also has a meaning in every relation.

We paid the balance and were expecting the goods. Once they arrived, we first opened at least 4 pieces. They were ok. After the 5th piece, and every 2nd or 3rd piece, there was a plastic pearl inside with a hole drilled. They did not put real pearls.

Money lost.

User Recommendations:
Always look for an agent in between to work with and get them to take responsibility of the goods.

Payment after goods received.