Vontop International HK Co Ltd

Are you looking for information about Vontop International HK Co Ltd in Shenzhen China selling ceramic cups and saucers? Refer below to read on buyers experience with this company.

Vontop International HK Co Ltd

Buyer’s Nationality:

Vontop International HK Co Ltd

Seller Website:

Seller Address:
27AB /FL, HuaDuYuan Building, No.3002 DongMen South Road, Luohu District, Shenzhen, No.3002 DongMen South Road, Shenzhen, Luohu, China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
Ceramic cups and saucers

Value of the Purchase Order when the incident occurred:
100,000 to 1,000,000 USD

Destination market of order in question:

Type of Complaint(s):
missed lead times, compromised intellectual property, contract violations,

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
Ian chan(vontop manager) sent a PI as I requested

transferred 20000USD to vontop account as deposit before starting production

Vontop confirmed reception of deposit same date I visited china for canton fair, where i found many competitive prices that is why I asked vontop to postpone the order after that date, we entered an endless negotiations with vontop, we even asked him to proceed with the contract as it is (high price) in the aim of saving our deposit and minimizing our loose.

Vontop said: the only way to proceed with contract execution is to transfer more deposit money to his account!!!

Now, vontop is refusing to remit the deposit or execute the contract and reply rarely to our calls, emails, wechat.

PS: this is not the first time we do business together (after 4 contracts ).

User Recommendations:
-Always pay as low deposit as you can
-Have all papers signed and stored (PI, deposit )
-Try to have a photo of your supplier (you may need it in your claims)
-Better physically meet your supplier


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