Luky Group Co Ltd

Are you looking for information on Luky Group Co Ltd from Shenzen China who is a Fidget Spinners supplier? Are you wondering if they a scam? Read on below to get one point of view from a potential buyer.

Luky Group Co Ltd

Buyer’s Nationality:

Luky Group Co Ltd

Seller Website:

Seller Address:
No178, LiHao Industrial Park, LongDong Community, Shenzhen, LongGang District, 518000, China

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
Toys: Fidget Spinners

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I searched for fidget spinners on Alibaba and used the button “get quotation” if I saw products I liked. Then you get a question on Alibaba whether it is ok if other suppliers also can send quotations. After that I got offers via email of various suppliers, one of them was Luky Group Co Ltd.

I placed the order and paid in advance. Not via Alibaba, because the seller wanted the money straight into his bank account (otherwise he has to pay a percentage to Alibaba, at least….that was what he said). At that time good contact with sales person of Luky Group Co Ltd via mail and WhatsApp. His name is Henry Chen.

23-05-2017 Henry Chen sends a photo of the DHL waybill via WhatsApp.

In the period 25-05-2017 untill 08-06-2017 I WhatsApped on a daily basis for un apdate of the shippment. Only the first day he answered: tracking number will be updated in two days…after that he never responded to my WhatsApp messages and emails.

If I type the number of the DHL waybill on the DHL site I get: No result found for your DHL query.

So goods paid, but no goods received: scammed!

User Recommendations:
Never pay in advance and do more research after the seller.


0 comments on “Luky Group Co Ltd

Leave a Reply