Dino River Pte. Ltd , 1 Robinson Road, #18-00 AIA Tower, www.DinoDirect.com, , 1 Robinson Road, #18-00 AIA Tower, Singapore, 048542, 1 Robinson Road, #18-00 AIA Tower, Singapore, 048542, 1 Robinson Road, #18-00 AIA Tower, Singapore, 048542, Singapore
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
, , , contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
DINODIRECT intended to cheat their customer.
i ordered product tablet “Teclast x98 plus 3G -z8300 ram4G rom 64G” (USD$245) from DinoDirect.com. 6 weeks later i got is the “Teclast x98 plus II” which is the Low COST Model; cheaper than $USD90.
DINODIRECT accepted they False but no responsibility, they said it’s confused model.
“…We got your email that we sent you the wrong item.We checked this with our shipping department that we do sent you the wrong item. There are 2 different types of this item in our wearhouse and we sent you the wrong one. But as you can see , the item is still in good quality and good condition.Will you keep the item and we would like to refund you USD$10 as the compensation, is that ok?”
The price different is $USD90 but Dinodirect offset me only $USD10. they send me email
as a robot. The most important Dinodirect say everything WITHOUT read my replied email.!
After that the DISPUTE system of the http://DinoDirect.com Disappear, Move to Zone Problem solved. Approximately 60 days Waste me.
I Try to open dispute system many times. They open for a while, then Disappear form Dispute zone , Move to Solved Problem.
Until now DinoDirect Does not reply or act nothing to me.
Do not buy anything from Dinoderect.com. DinoDirect Scam!