China coal industrial & mining supplies group co. Ltd

China coal industrial & mining supplies group co. Ltd

Buyer’s Nationality:
United Kingdom

Seller:
China coal industrial & mining supplies group co. Ltd

Seller Website:
www.chinacoalintl.com

Seller Address:
11. Kai yuan Road , New and High Zone, , Jining City, Shandong Province, 272100, China

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
Petrol engine Golf Buggies

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I purchased the Golf Buggies on Alibaba and the factory was one of their Gold Suppliers .
The quality of the Buggies is extremely poor . The bad vibration from the engines mean these Buggies are unusable . The brakes do not work well and all the metal parts of the buggy were packed onto the leather seats and have damaged the seats very badly.
Lastly I ordered and paid for metallic paint . The Colour of the paint does not match the colour requested and the paint is not metallic.
The company have refused to take back the Buggies and have refused any form of compensation.
Do not buy anything from this company as they are not an honourable supplier and supply poor quality products. My customer has cancelled the orders as the Buggies are not fit for purpose.

User Recommendations:
From the dealings I gave had with this company I would suggest buyers stay clear of this company .

 

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