Are you looking for a review of a buyers experience with Chempool Corporations Limited in Shandong China? Read on below about one customer’s experience with poor packaging and if they were able to get the items replaced.
CHEMPOOL CORPORATIONS LIMITED
China
Seller:
CHEMPOOL CORPORATIONS LIMITED
Seller Website:
WWW.CHEM-POOL.COM
Seller Address:
1014, ZAOZHUANG INDUSTRIAL PARK, , ZAOZHUANG, SHANDONG, 277000, China
Initial contact with the supplier:
Introduced by a 3rd party
Type of product(s) being purchased:
CARBON BLACK
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Korea
Type of Complaint(s):
Contract Violations, Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
Chempool Corporations Limited sent us sample of the product. After checking the quality of the sample, we confirmed and proceeded the order. When the shipment was received, the packaging was horrible as if they have sent us waste. The 20kg paper bags were very dirty and they were not palletized correctly and was not packaged at all. The quality of the product was the bigger problem, the customer demanded for shipback and full refund because the quality was not same as the certificate of analysis they provided. Once we confronted Chempool Corporations Limited about this, they did not respond and did not reply.
User Recommendations:
No Recommendations Given
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