Hangzhou Xiaoshan Wanhua Plastic Products Factory

Hangzhou Xiaoshan Wanhua Plastic Products Factory

Buyer’s Nationality:

Hangzhou Xiaoshan Wanhua Plastic Products Factory

Seller Website:

Seller Address:
Zhangshendian Village,Xiaoshan District, , Hangzhou City, Zhejiang Province, 311200, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
7.5L print pail

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
, , , contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
We acquire the pails from the supplier. The print on the pails was nowhere what we requested. We have a premium products and the pails look absolutely shonky. They admit it is their mistake. But when we request for refund, they are pointing the figure at us.

We lodged a complain with Ali Baba. They agreed to pay 50% of the money and we agreed. But after 6 months and after several emails from us, they are refusing to pay. They are not responding to our request.

User Recommendations:
Never deal with suppliers from China.


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