KHALID MAQBOOL & SONS
KHALID MAQBOOL & SONS
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1 / 20 Linkers Colony Saint John Park , , Cantt Lahore, Cantt Lahore, 54810, Pakistan
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
In May 2014 we, the company PLANA & DIEGUEZ, S.L., made a purchase of salt products from Pakistan to the company KHALID MAQBOOL & SONS (located at: 1/20, Linkers Colony, Saint John’s park, Lahore, punjab, Pakista) with NTN 3174790-6 and CNIC 352012723369.) To its representative, Mr Danisch Maqbool.
For this purchase, (invoice: KMS / 786/611) we paid in advance through a bank account a total of 14,950€ in two payments of 8,754€ and 5,836€, respectively (receipt attached).
After the receipt of the purchase in Spain, we verified that merchandise was missing in the amount of 2,979.25€ as detailed in the attached sheet.
When we claimed to the supplier the missing material, he explained that he had had technical problems, but he compromised to provide this merchandise to us very soon, recognizing in writing at all times its obligation to deliver this material. The months have passed and these goods still remain not delivered.
It should be noted that for what was paid and not received on this first order, the company PLANA & DIEGUEZ, S.L. also paid the shipping costs, as well as the appropriate customs clearance fees, tariffs and VAT for a shipment that was traveling in a full container. In total a 27.34% of expenses that represent, on the value of the merchandise not received (2.979,25€), a total of 814,52€.
In June 2015 the supplier commented that shipping only the missing material had a very high cost and that it would be more economical if we made a second order that increased the total value of the shipment, suggesting that we make a second order, assuring us that, together with this second order, we would also receive the goods not received in the first order.
We accepted a second order for which the supplier issued his second invoice (KMS / 786 / 611-29) for a value of 2,020€ that was paid on June 9, 2015 (see receipt in the attached document).
Until the current date, the supplier KHALID MAQBOOL & SONS has not sent the missing material of the first order nor the second order, so the total amount that has defrauded us is 5813.97€ (4.999,25€ plus 814.72€ Assumed by the supplier for the gender paid and not received from the first order).