HH INDUSTRIAL CO.LTD

Buyer’s Nationality:
Greece

Seller:
HH INDUSTRIAL CO.LTD

Seller Website:
www.mybead.com.cn

Seller Address:
153 Jiayuan Rd, , Xiamen, Fujian, 000000, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Glass beads

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
missed lead times,  contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
We paid this supplier on November 2016. We ware waiting to send the goods middle of January 2017. Now the site is down and there is only one person who is answering the telephone, but sometimes he recognizes the number and he is nor replying. I asked the money back , because of the delay and he said that the company is very big and he must ask and they can not return the money back. I must have understood this , because in their site we saw that they accept from Western Union. For that reason i placed only as small amount order I lost 432usd, even that i wanted to place ~10.000usd. I was lucky. But even that , i would have pay them by L/C terms and with direct payment.

User Recommendations:
Don’t ever trust a person who don’t have Bank account , with their names or they use paypal or Western Union. All the other can be fake. Finally for start , place a small order to try them.