Lichong Zhao. Daniel Brown

Buyer’s Nationality:
United Kingdom

Seller:
Lichong Zhao, Daniel Brown

Seller Website:
http://diosahumanhair.com/

Seller Address:
YONGCUI HUA YUAN#5, LIANYIDAJIE LIGEZHUANGTOWN,JIAOZHOU,Qingdao,China, , IAOZHOU, LIGEZHUANGTOWN,JIAOZHOU,Qingdao, 266316, China

Initial contact with the supplier:
Introduced by a 3rd party

Type of product(s) being purchased:
Free Parting 4×4 Silk Top Glueless Full Lace Wigs Silky Straight Virgin Peruvian Full Lace Human Hair Silk Base With Baby Hair

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
bought a product for DIOSA Hair via Aliexpress, The product was faulty. My Order ID was: 50082055775481. I have sent them back the wig which they have received. Initially threatened me to not to open a dispute on Aliexpress and if I open I will not be getting any refund. They told me to send back the wig which I did by recorded delivery. Initially, they said they will refund later as now is the Chinese new year. It’s more than 2 months Now they are not responding to my phone calls and text messages. my £162 is gone. I told them that I will contact the Embassy as its a Fraud . You took my money and also the wig back . They didn’t bother and is not afraid of anything. They know that we are sitting in the UK and can’t do anything. I am trying to contact a lawyer in china and have also writing to Chinese Embassy. You all should know about this fraud company.

I am happy to share the proof if you need them. I contacted Aliexpress but no help offered. The return tracking number from my end was RU765033625GB

This is the Text message they sent to me:
this is the information that you need when you send the wig back:
–Contact Name : Lichong Zhao
–Address:YONGCUI HUA YUAN#5, LIANYIDAJIE
LIGEZHUANGTOWN,JIAOZHOU,Qingdao,China
–Zip Code:266316
–Tel:008615063072623
http://diosahumanhair.com/
https://www.aliexpress.com/item/Free-Parting-4×4-Silk-Top-Glueless-Full-Lace-Wigs-Silky-Straight-Virgin-Peruvian-Full-Lace-Human/32665405533.html?spm=2114.13010608.0.0.MFZbwf

User Recommendations:
Do not Buy from this Company. Always open a dispute on the third party website.