Howell energy co., ltd

Buyer’s Nationality:
Russia

Seller:
Howell energy co., ltd

Seller Website:
http://www.howellenergy.com/

Seller Address:
B1010,GenZon Times Square, Longgang Center,Shenzhen,China, , Shenzhen, Shenzhen, B1010, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
LiFePO4 battery

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
China

Type of Complaint(s):
missed lead times,

Stage of relationship with the supplier at the time of the incident:
Sampling/Testing

User Experience:
We bought sample of Howell LiFePO4 battery 50 Ah 12V for a testing. Testing take place at a normal conditions and battery case was melted with 2 holes at the bottom. Supplier decline all claims from our side and decided not to replace failed sample. Not a big loss, just one sample of battery, but we don’t like suppliers after service. Never buy products from Howell energy Co, because this supplier is absolutely irresponsible.
I have some photos of failed battery, but not possible to load it here.

User Recommendations: