P/O CANTT HUNTER PURA, , Sialkot, Sialkot, 51310, Pakistan
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
, , lack of labor, contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Every single order I made there was always something off with one or two of the products. I have been periodically using them but for simple products. One pair of sweatpants I ordered had adjustable strings tat went down to my feet.
I ordered one sample from them to check out the quality of their zip ups. The sample came in and looked good. I showed this to a school and they liked it and placed an order. I put in an order of 32 zip ups and expected to get the same thing as the sample they sent me. What they sent me was completely different material, the stitching was loose on 19 of the zip ups, they didn’t use my size chart, & the zipper broke on 4 of them, loose strings on all of the jackets, etc.. I immediately contacted them and asked them why did they send me such horrible quality and a different product. I asked them to refund me on 19 of the zip ups so I can have someone fix them locally. They insisted on shipping the products back to them so they can re-do them. Obviously this financially makes no sense because shipping 19 zip-ups to Pakistan from United States would cost more than $500. Also why would I pay for something that is their fault? We went back and forth and I kept telling them that this is their fault, they must do something about it and they stopped responding. I went to Paypal and opened a dispute on many transactions against them and won the cases. Do not deal with them, horrible quality and a headache. Honestly, stay clear from Pakistan suppliers.
Stay clear from Pakistan suppliers from Alibaba. Do not believe their photos. Do not believe anything. Nothing but headaches. I’ve had 4 bad experiences with Pakistan suppliers and I’m not tolerating it anymore.