HK GREEN SYSTEM LIMITED

Buyer’s Nationality:
Philippines

Seller:
HK GREEN SYSTEM LIMITED

Seller Website:
http://www.hrgreen-system.com/us/about.asp

Seller Address:
3303Room FuQing Building Fuhua Road, , Shenzhen, Shenzhen, 518033, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Electronic Components

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #2

User Experience:
***1st Issue*** Amount 25,000 USD

We purchased Electronic components, Broadcom parts Numbers:
BCM8707BIFBG
BCM53004B0IPBG
BCM65300IFEBG

Last Sept 20, 2016, amounting to 50,000 USD in total. We only paid 50% of it based on our payment terms. We received the package Oct 18, 2016. But we received wrong parts. We tried to contact them since that date, at first they are replying, but now they can’t even answer our calls and emails. They just run away with us. We tried to contact DHL maybe there’s a switched shipment happened that time but the DHL informed us that our supplier doesn’t want to participate. We also tried to contact www.seekic.com, (which they are a member of this sourcing flat form) but Seek IC team don’t care about it.

***2nd Issue*** Amount 3,750 USD

We purchased an electronic components Actel Part Number: A1020B-PL68I 150pcs with the total amount of $3,750.00 to HK Green System Limited.

We received the parts last October 18, 2016 and we shipped out at the same day to Advanced Components Testing company in the USA – as per our customer instructions.
Friday October 21, 2016 Advanced Components Testing received the goods. Then, October 26, 2016 we got an email from our customer for the test result. The parts failed, they are blacktopped and failed to Acetone Test.

On that day, we send an email with the complete test report of the parts to our Supplier to inform that the parts failed the QC and we want to get our refund $3,750.00, we have 30 days warranty but they don’t want to honor it. (30 days warranty is also written on their proforma invoice).

It’s been 3 months now yet we haven’t received full refund of ours. We are thinking that they don’t have any plan to settle this amount. Our company is really in big trouble with our customer in the states. We don’t have enough money to pay them in full. Though we already paid them partially. We’re still hoping to get our payment back from this fraud supplier.

Company name: HK Green System
Contact name: Mr. Hong Haishun (A.K.A.: Rena Chen)
Tel No: 86-755-8279-1230
Fax: 86-755-8279-1220
Office Address: Room 3303, QingFu Garden , FuQing Street, FuXing Road, FuTian District, ShenZhen , GuangDong ,China 518033
Email Add: rena@hkgreen-system.com / rena.chen2@gmail.com
Website: http://www.hrgreen-system.com/
skype: cjkf17

User Recommendations:
Use escrow to be on a safe side.