Online-Jewellery Pandora Factory Outlet Shenzhen

I received the proof of purchase. Then nothing. After 15 days I have contacted the company through their contact us page and a tracking number was provided. The tracking number is bogus and the company who ships products out has never received the item to ship.

Online-Jewellery Pandora Factory Outlet Shenzhen

Buyer’s Nationality:
China

Seller:
Pandora Factory Outlet Shenzhen

Seller Website:
www.online-jewellery.com

Seller Address:
China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Pandora Ring Jewellery

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
missed lead times, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I received the proof of purchase. Then nothing. After 15 days I have contacted the company through their contact us page and a tracking number was provided. The tracking number is bogus and the company who ships products out has never received the item to ship. They however cannot give me any further information. I have now sent 6 emails with no response.

User Recommendations:
May look legit I will never buy from China again.
 

1 comment on “Online-Jewellery Pandora Factory Outlet Shenzhen

  1. I think I ordered from here as well. They sent the wrong charms and overcharged me. Offered a 10% discount and said I could resell the items. I am working with Visa and anti-fraud centre to get my money back.
    i don’t know if they are fake or not but will find out when anti fraud gets back to me in about 3 weeks.

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