Henan Fastarriver Trade Co., Ltd.
United States
Seller:
Henan Fastarriver Trade Co., Ltd.
Seller Website:
https://fastarriver.en.alibaba.com/
Seller Address:
Room 212, Building South 2, No.11, Zhengzhou, Henan, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Aluminum Sheets
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
Henan Fastarriver sent samples, which were very good quality. Gloss coated, sublimation aluminum sheet. I even requested a sample of my order before making remaining payment. The sample was great!
On delivery of the order, the product was all different. half was damaged, and the rest was poor quality. I sent emails expressing my anger, and the sales lady admitted they used a “cheaper” factory to produce the goods. They don’t see anything wrong with what they have done. Stay far away from this company.
User Recommendations:
There is no real protection when buying from China. make sure they have references from actual buyers who have actual experience with them. Stay away from any company less than 5 years old.
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