KTR Decor
United Kingdom
Seller:
KTR Decor
Seller Website:
www.ktrdecor.com
www.facebook.com/ktrdecor
Seller Address:
214/54-55 Chiang Mai -Hangdong Road, Tambon Maeherer , Amphur Muang, Chiang Mai, 50100 Thailand
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Skeleton Leaves
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
missed lead times, contract violations
Stage of relationship with the supplier at the time of the incident:
Order #3-5
User Experience:
For our 1st couple of orders they were very prompt and helpful. The last completed order was a lot slower in arriving. But they were still very helpful and even sent additional samples to us. However, on this last order they were their usual helpful selves right until the order was paid for, then all communications have stopped!
User Recommendations:
Don’t be talked into completing orders outside of a supplier directory!
Dear Staff of Supplier Black list,
How do you investigate about this issue?
In case the client have received goods on time or not do they provide you for evidence?
How you responsibility in case it was bully business from our competitor?
Please kind advise the name of client who report you about this.
We will do immediately react for this very matter point which is deeply effective for our business reputation.
We strongly expected to receive your reply very soon.
Best regards.
Kittikhun.
KTR DECOR
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