Wenzhou Chongkun Printing Co., Ltd.

Buyer’s Nationality:
Italy

Seller:
Wenzhou Chongkun Printing Co., Ltd.

Seller Website:
www.chongkun.com; www.chongkun.en.alibaba.com, ck3d.en.alibaba.com

Seller Address:
Cangnan Industrial Zone, Lingxi Town, Wenzhou City, 325800 China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
3D bags

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
contract violations

Stage of relationship with the supplier at the time of the incident:
Order #6-10

User Experience:
In July 2016 they prepared some samples of the product and they gave us a quotation. With those samples and prices we took orders from our customers.
We gave the order to the factory on November 2016 for delivery before CNY and they were supposed to prepare final samples and send them to us for final approval before starting production.

Unfortunately after about a month they told us that the price was wrong so they stopped preparing the samples. After that they stopped replying, don’t give us back the money we paid for the samples and our customer are waiting for delivery very soon…