Suzhou Puhan Power Machine Co., Ltd.

Ordered direct from manufacturer dealing with sales manager. Sales manager left company and was dealing with new sales manager. Now the company has become uncontactable. My shipping company isn’t able to make contact. No answer to emails or phone calls.

Suzhou Puhan Power Machine Co., Ltd.

Buyer’s Nationality:
Australia

Seller:
Suzhou Puhan Power Machine Co., Limited

Seller Website:
www.szpuhanpower.com

Seller Address:
No.6, Beijing West Road, Taicang City, Jiangsu Province, China

Initial contact with the supplier:
Introduced by a 3rd party

Type of product(s) being purchased:
Engine

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
missed lead times

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I ordered direct from the manufacturer in China, dealing with sales manager. Sales manager left company and was dealing with new sales manager. Now the company has become uncontactable. My shipping company isn’t able to make contact. No answer to emails and phone calls.

 

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