Qingdao Gunjiang Import & Export Co., Ltd.

Buyer’s Nationality:
China

Seller:
Qingdao Gunjiang Import& Export CO.LTD

Seller Website:
www.cngjpaper.com

Seller Address:
Room 602, No.232 Weihai Road, Qingdao,  Shibei District, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
A4 Copy Paper

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
contract violations,

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I got contacted by mail from the above company representative her name is Rose. She gave me the price for quality A4 copy paper brand 1.17$ per ream under FOB terms.( their minimum quantity is 4,000 reams. But I explained that I cannot import such a big quantity at once without trust in the company.

Then they agreed to send a smaller qty. (100 reams) with higher price. (3.71$ per ream). I agreed with them and I sent the money to them through TT. I have all document relevant to this.

They agreed to send my goods within one week and I was hoping they would do that. But after two weeks they told me that their logistic company reject to send my goods from Qingdao port, and if I pay another sum of money, they can send it to my agent’s wear house near the port.

I rejected this request and checked with my shipping agent to availability to collect my goods from logistic company wear house. My agent told me that they want more than 400$ to collect it from logistic place. They would not even pay for local charges and if I collect the goods from the logistic wear house I would have to pay this too.

I have threatened them, if they not send my goods to the port wear house as of FOB terms, I’d start a case and give full details to the Chinese government, to get a fair solution for me.

But they have done nothing! They request only they keep goods in there logistic place and if I want collect it’s from that place. Then I have checked another shipping agent what is the cost of pick up my goods that place and they also told that they want nearly 400$ to collect it. Then again told me third shipping agent to call them and ask how to collect my goods from their place. Then they not talking about matter and they told them don’t talk about matter,. I can send original PI and other all documents they sent them to me.

They all are original ones. I want a fair solution from them and I am very helpless this situation. Please help me to solve this matter and if they cannot send my good in port wear house I want banned their company to never doing like that fraud things. If you want date and all document relevant to this I can send it’s. Please give me to email address it is send to you.

User Recommendations:
Never start business with a company without more trustworthy information and guarantees. If you want to start business with an unknown company please do make payments only under Letter of Credit terms. Then ask them for an SGS certificate also being attached with goods.