Casacarby.com – Beijing Innovative Linkage Technology Ltd
269 Huqingpingroad, Minhang District, Shanghai, 1000000, China
Initial contact with the supplier:
Type of product(s) being purchased:
Footwear (Keen brand)
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
compromised intellectual property, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Here is the email I sent Keen: Dear Keen, I wanted to send a quick email to inform you there is a company out there that has set up a fake Keen website. I was duped of about $170.00 when I tried to order the Keen, Waimea H2 style sandal. I own three pairs of this style and then when Keen quit making them I searched the web and after searching about 30 sites for the style I came across the fake website that took my credit card and actually sent me a pair of $8 awful cheap no brand shoes. I am still trying to get my credit card company to refund the money.
Please contact me for more information and I can email you my paperwork that includes the “Paypal” company that did the transaction and they told me I would have to inquire about a refund with the website company. The website company will not reply to me. The website has every style of Keen you can imagine and only Keen. After further research I found the company is based in China and the IP address is in Russia.
Do not purchase from an overseas retailer until you thoroughly check them out. I did not check them out because I was so excited that “they had the discontinued style in stock” that no one else had I ordered the shoes and paid in fill, way over retail price.