Forecast Electronics
Germany
Seller:
Forecast Electronics
Seller Website:
http://www.forecast-electronics.com/fr/
Seller Address:
12 Rue des Papillons, Montreuil, 93100, France
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Capacitor
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
After inquiry to this french company we got an offer. Payment terms are by bank transfer and upfront. After we sent the order, we got a proforma invoice. Thereafter we paid the amount of €335 upfront by bank transfer.
After the bank transfer we got the info from the French supplier that they can’t deliver the parts and would pay back the amount.
After more than 3 weeks we didn’t get anything. No further response from the supplier.
User Recommendations:
No payments upfront / advance to this supplier. This company is not trustworthy!
Hello,
Forecast Electronics is a serious company, I acknowledge that we took a long time to repay the customer, but we experienced a delicate period between the end of October 2016 and February 2017
First of all our company moved to larger offices.
We then lost time to locate the stock in this move, We changed management software and to finish our accountant is retired and our purchaser on maternity leave.
I understand the dissatisfaction of our client but we never wished this situation.
Today Forecast Electronics has strengthened its teams with 2 new people.
First Laure PIRIS for accounting and Sabrina ONO for purchases.
Thankfs for your understaning and please accept our appology.