Amanda Water Treatment Group – LFXS

Buyer’s Nationality:
France

Seller:
Amanda Water Treatment Group / LFXS

Seller Website:
http://www.amandagroupchina.com/

Seller Address:
688 Zhongshan West Street, Shijiazhuang City, Hebei, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
wedge wire screen

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
contract violations,

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The drawing sent to the supplier AMANDA in Shijiazhuang for manufacture indicated a length of 385 mm and the length manufactured was … more than 450 mm.

The supplier Amanda company recognized its mistake and said they would bear the repair cost … but refused to pay.
Thus I have not been reimbursed, it cost me much more than planned and I lost a lot of time and money with this faulty behavior.

User Recommendations:
Never trust the Chinese salesmen. This is likely to lead to unexpected extra costs, extra delay, in addition to an overall poor quality.
Avoid subcontracting to Chinese companies despite of apparent low price