Rosiness Import & Export Co., Ltd.

Buyer’s Nationality:
United States

Seller:
Rosiness Import & Export Co., Ltd.

Seller Website:
http://www.rosinessworld.com

Seller Address:
H3, Qingling Business Center, Liyuan North Rd., Haishu Dist., , Ningbo, Zhejiang, 315200, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Nitrile Gloves

Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
We ordered 200 cases of blue Nitrile gloves. We received all white gloves.
In addition about 1/3 of the boxes were so severely damaged they can’t be resold.

We emailed everyone we had contact with to try and resolve the issue. Not one person responded.

User Recommendations:
We didn’t place the order under the Trade Assurance program with Alibaba. Perhaps that would have helped.

Filing a complaint with them is a waste of time, almost impossible to send the form.