Ex21i from DHgate

Buyer’s Nationality:
China

Seller:
Ex21i from DHgate

Seller Website:
DHgate

Seller Address:
Level 3 3355, Gu Dai Road, Minhang Shanghai, 201105 China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Light up USB charging shoes

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Ordered what was advertised as LED USB charging children’s shoes, got fake Adidas logo sneakers that are illegal in Australia they are not made to light up at all either.

DHgate could not even open a dispute as the seller has no money in their account and that is the only way a dispute can be opened with is ridiculous.
Contacted seller who refused to refund or resend.

User Recommendations:
Don’t buy from DHgate as they have no buyer protection.