Ori Biochemical Material Group Limited
Malaysia
Seller:
Ori Biochemical Material Group Ltd.
Seller Website:
www.ori-chem.com
Seller Address:
Economic Third Street, High and New Technology Industrial Development Zone, Zhengzhou City, Zhengzhou, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
raw material for laundry liquids
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
South East Asia
Type of Complaint(s):
contract violations
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
We bought the sample and tested it against our regular product that we want to replace.
All results were good. Repeated the tests 2 other times. Also the results were good. They were similar with the regular used product.
Sent Purchase Order #1. Did the full payment. The goods arrived.
When the goods arrived and we opened the container, the drums were old and used. When we opened the drums, the product was definitely not the same. It was very watery not pasty like the same or our regular product. It also had a sour or spoiled milk aroma. We tried to test in our formulas, but all results were bad.
Tried many emails but until now no feedback!
I am an importer from Egypt
I have been cheated by this supplier recently,
Just received my cargo 2 days ago, it was Sodium Lauryl Ether Sulfate 70%, it should be white to yellow thick paste, but when we opened the drums we found it like thick water, I even can’t identify the product.
I hope I would have seen your posts earlier.
Please I hope also if we come in touch together to check what to do?
My mail is ayman@lordtrading.net
HI, My company do recently has been cheated by this supplier. We purchased Soda Ash Light from them. We are based in Malaysia. We would like to get in touch with you – so we can take action against them.