Shenzhen LSQ Star Electronic Co., Ltd.

Buyer’s Nationality:
Finland

Seller:
Shenzhen LSQ Star Electronic Co., Ltd.

Seller Website:
Can’t find company official site anymore. https://www.aliexpress.com/store/503870

Seller Address:
17B, Guo Qi Building A, Shang Bu (South) Rd, Fu Tian Distric, Shenzhen, Guangdong, 518031 China

Initial contact with the supplier:
Introduced by a 3rd party

Type of product(s) being purchased:
car dvd players / car radios

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #2

User Experience:
I ordered 50 pcs CAR  DVDs for my company. 20 of 50 had some problems. First they communicated very well. We have solved a few problems until we found hardware failure all together. Then Kevin retired and they started to play time. Always answer my questions something but never want do anything to repair car dvds. No I finally sent car dvds back and still they don’t want do anything. Now my lawyer is handling this case.

They told that this fact too. If you don’t use(power on) car dvd long time, this maybe not star/boot up anymore. Now I’m afraid the car dvds I have sold maybe have problems too.

User Recommendations:
Never trust before full terms contract signed.