Shenzhen Global Weiye Clothing Co., Ltd. – Cid (Uk) Ltd.

Buyer’s Nationality:
New Zealand

Seller:Shenzhen Global Weiye Clothing Co., Ltd. – Cid (Uk) Limited

Seller Website:
www.tshirt.com.cn; www.global-tshirt.com

Seller Address:
Building 3, Shangliang Technology Park, Buji Town, Longgang District, , Shenzhen, Dongguan, 518112 China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
T-Shirts

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
compromised intellectual property, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #2

User Experience:
This supplier produced 20,000pcs T-Shirts for us in 2014 and 2015 of which quality and order mainly was OK. The 2015 order had 25% of T-Shirts that had incorrect size labels affixed inside, also around 100pcs short supplied. We dealt with a Jack Xu, we pushed for him to send new labels for us to replace the incorrect labels (which we had sewn in locally) and also to replace the 100pcs short supplied tees which he did within 6 weeks of the original order being shipped.

However; this year when we didn’t place the repeat order with his factory, he chased constantly and then eventually sent emails directly to our customer for the repeat order, along with the previous order email trail which gave away our pricing, supplier details, and order information. This is a large and locally owned NZ enterprise which we gain many orders from. Luckily they forwarded the emails to us for our comment.

We would not deal with this factory again and Jack’s sneaky back-door tactic could have cost us a large customer.

User Recommendations:
Do not buy from this Chinese supplier.