Pingyin Xinde Aluminum Co., Ltd.

Buyer’s Nationality:
Singapore

Seller:
Pingyin Xinde Aluminum Co., Limited

Seller Website:
pyxdly.com

Seller Address:
Hanshan Road, Jiandong District, Jiandong Road, Jinan City, Shandong, China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
Aluminum Sheets

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
missed lead times, contract violations, scam, fraud

Stage of relationship with the supplier at the time of the incident:
Order #2

User Experience:
Goods were shipped to Spain but all the crates were broken or damaged and aluminum were warped and twisted. The Chinese manufacturer agreed in writing to compensate but after 6 months they have also twisted their words and do not want to pay for all the rejects anymore.

While written proof to compensate was given by manufacturer, until to date nothing has materialized!

User Recommendations:
Will like world wide to be warned of this company practicing deceitful means to export rejected goods and not honoring quality products.

They manufacture aluminum based products and export to Asia, Europe. Company general managers and owners do not honor their promises and contracts to buyers.