Wickey GMBH & CO.KG
Spain
Seller:
Wickey GMBH & CO.KG
Seller Website:
http://www.wickey.com/
Seller Address:
Franz-Savels-Str.69.,Gangelt, North Rhine-Westphalia, 52538 Germany
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
playground items
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
contract violations
Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier when the incident occurred
User Experience:
The buyer received less items than paid for. Once claimed for balance items the seller Wickey GMBH & CO.KG refused to send the missing items. They said that the delivery chalan was signed and there is nothing else to discuss.
User Recommendations:
IF you can check the received items before signing the delivery chalan then do it.
Unfortunately some times it’s not possible to do a deep checking at the delivery time.
I was very surprised the pages “Wickey” and “Fat Moose” present goods they ask to pay for beforehand in hundreds of British pounds or so, without putting address of the producer, license number or nay other information … maybe there is a cheater, I thought ..