Unit 702, 7/F., Exchange Tower, 33 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
The VNsky website looks very professional and Gavin Chang responded very quickly to my RFQ on 8 July 2016. Their prices were competitive and they advised they had stock, whereas my usual supplier were out of stock. They offered shipment with 4 days of receiving payment and seemed very competent so I requested a ProForma Invoice, received on 9 July 2016 and made payment using Azimo money transfer agency on 11 July 2016. I then got an email form Gavin Chang stating that they had changed their bank account details. I was able to stop the transfer and change the bank details as requested. At this stage I should have got suspicious and started checking up on them but everything else still seemed to be fine, and I was really pleased to have secured the parts I needed. I emailed them on 18 July to request an update on my order but got no reply. Further emails have also been ignored, as has a message sent via their website.
I learned that even a very well set up, slick and professional-looking website with lots of items for sale can be a complete scam. Once I became suspicious of VNsky I Googled “VNsky scam”: the first few hits were on supplierblacklist.com and confirmed my worst fears. I just wish I had taken the trouble to do that before sending them $4000! I buy lots of components from China via Alibaba and AliExpress and have never had a problem before, so I got complacent, but NEVER AGAIN! I will check on supplierblacklist.com every time I consider buying from a new supplier in future.