United Arab Emirates
Fengyun Metal Industrial Ltd.
No. 118-799, Jingjin Road, Beichen Dist, Tianjin, China
Initial contact with the supplier:
Type of product(s) being purchased:
Galvanised Steel Coil, Mild Steel Wire
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Type of Complaint(s):
contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
The total amount was 11,375.00 USD, We paid 10% advance and the balance upon receipt of B/L copy. But when we received the material, it was just useless pipes instead of coils. We have contacted the supplier in China and they said it was a mistake from the factory and time being they will return 5,000.00 USD and will settle the balance upon finishing their investigation. After one week they send back 5,000.00 USD but now they are not responding to our emails and not attending our phone calls.
The buyer have to make sure that the seller is a genuine company. Better to go there and see their factory, have to arrange 3rd party checking.