Hebei Rongye Import & Export Co., Ltd.

Buyer’s Nationality:
United States

Seller:
Hebei Rongye Import & Export Co., Limited

Seller Website:
http://rongyeoutdoor.com/ http://www.tent-chair.com/

Seller Address:
1-1007 Jianqiaochunyu No.58, Yuhua East Road Changan Area, Shijiazhuang, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Stainless steel water bottles

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
contract violations, scams & fraud

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The company and I negotiated the contract for a full order of 1,000 pcs of stainless steel water bottles, to pay 30% up front and remainder upon shipment. Then later negotiated a smaller initial order of 100 pcs with full payment and once payment was confirmed, there was no additional correspondence. They just disappeared. I have not received any information or products from them.

User Recommendations:
Do Not Buy Anything From Hebei Rongye Import&export Co., Ltd!!!

There was a previous complaint for socks and they provided pictures and documentation to deny fault in that claim just to reassure me they were a reputable company.

DO NOT dismiss any claims against this company regardless of what they say or provide. They sent me pictures of the production process for the bottles. They communicated daily via email and whatsapp and disappeared once payment was made.