CICHIC

I ordered a dress from this online site and paid for expedited shipping 5-8 days on 6/15 and didn’t receive it until 7/7. The product was not as shown on the website. There were ragged edges where the garment was not hemmed and discoloration in the material where the red rubbed off on the white. The company only refunded me $10.00 and my purchase was $41.09.

CICHIC

Buyer’s Nationality:
China

Seller:
CICHIC

Seller Website:
http://www.cichic.com/dresses.html

Seller Address:
NO 88 Honlian Road, Henglin Town, Wujin District, ChangZhou China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Dress

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I ordered a dress from this online shop and paid for expedited shipping 5-8 days on 6/15 and didn’t receive it until 7/7. The product was not as shown on the website. There were ragged edges where the garment was not hemmed and discoloration in the material where the red rubbed off on the white. The company only refunded me $10.00 and my purchase was $41.09. The will not allow me to return the item and get a full refund.

User Recommendations:
I will never buy from this website again. My advise to buyers is, do not believe that this company is able to produce the outfit that they display online.
 

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