Mill Mall piper, 2nd Floor, 1, Road Town, Wickhams Cay, Tortola, P.O. box 4406, Virgin Islands, British
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
At first there was a very good and trustful contact between the supplier and myself and after several emails and technical drawings I decided to order the tap of the brand called Gessi. I paid half of it, 246EUR. Delivery time was supposed to be 1 month but after 5 weeks I started to contact the Lavabogiant again. This Mr Facci wrote me that there were some problems with the production line in Italy and therefore there was a delay but within 2 weeks it should be ready for transport. Of course it didn’t and after another email and another and a couple of weeks Mr Facci of Lavabogiant suggested to pay me back my deposit. This didn’t happen so I wrote him again and then he told me he had to wait until my order for the tap was cancelled in Italy. I wrote him that this was ridiculous and that he promised to transfer the money. Unfortunately this never happened. After everything I checked his address and then I realised that he cheated on me. No answers anymore on my emails.
Next time I will never ever pay upfront!